Hey, we’re Misfit, a diamond and sapphire wholesaler that does things a little bit differently. Founded in the summer of 2019 on the idea that being in the jewelry industry is a privilege and that with that privilege comes responsibility, set out to create a company built around three central pillars:

Leave the industry better than how you received it. We believe that ethical sourcing must go above and beyond simply being “conflict-free” according to the definitions laid down by the Kimberly Process Certification Scheme (KPCS). The first step towards raising that standard is establishing verifiable origin and transparent sourcing channels. Once you have documented provenance you can identify the environmental conditions and labor practices used to bring precious stones to market. By working upstream in the supply chain and allocating our resources towards products with mine to market documentation, we can leverage our buying power to increase transparency in our sourcing practices and help to drive change within the diamond and sapphire industries.
 
Opening the door to that privilege for others by building a company that invests in its people through mentorship, career growth and economic empowerment. We embrace diversity in our hiring practices and welcome people from all backgrounds and walks of life, regardless of whether or not they have prior jewelry industry experience.

Giving back to the community. Contributing to local charities and causes within the cities and countries that we operate in, as well as supporting local jewelry programs and schools in our communities.

Our goal is to work our way upstream in the diamond and gemstone supply chains so that we can help raise the standards of what ethical and transparent sourcing looks like within our industry. By streamlining our operation to focus on the wholesale aspect of the business while partnering with and supporting retailers and independent businesses downstream of us, we will be able to harness the cumulative buying power of our company and our network of clients to command the sort of changes that we want to see within our industry.

While we would love to be able to ship worldwide there are some areas that are harder for us to get to than others. If you’re shipping to South and Central America, the UAE, the Middle East, or South Africa please reach out our way to see if we can facilitate this for you.

We don’t often ship to the Middle East. Please look into import fees into your country and if you’d like us to explore if this is possible on our end. Please contact us hello@misfitdiamonds.com for more information.

Customers are responsible for their own import fees and need to know what their country’s policy is for importing.

DOMESTIC SHIPPING

FebEx Express 2-Day (Within Canada)

FedEx Express 2-Day (Within USA)

Express (Within UK)

SHIPPING OUT OF CANADA

FedEx Express to USA

FedEx Economy to USA

International Express

SHIPPING OUT OF USA

FedEx Express to Canada

International Express

If your stones don’t work out for you, no sweat! You have 14 business days to return your order for a full refund minus shipping costs. Just send us an email for the return address. Please ensure that the returning stones are in the original condition that they were received, and please email us your order number with tracking information for the return shipment. It is the responsibility of the recipients to cover all return shipping costs. We recommend using a trackable shipping service with shipping insurance as we process refunds upon the product's arrival. One more thing! Melee purchases are non-refundable. Have any additional questions? Please reach out to us @ hello@misfitdiamonds.com.

Please direct all US returns to our Portland office

Please direct all Canadian returns to our Vancouver office

For international returns, please contact us @ hello@misfitdiamonds.com.

Customers are responsible for their own import fees and need to know what their country’s policy is for importing prior to purchase. For order help, edits, changes, contact hello@misfitdiamonds.com.

Desktop:
You can find the login link (the small person icon) at the top of any page on the right of the navigation menu.

Mobile:
Expand the navigation menu on the top left of any page and you will find the log in link at the bottom of the menu.

Or – click here!

We only sell to members of the jewelry industry and precious gems trade. If you’re in the industry, register for an account here. If you’re not in the industry and are looking to purchase one of our stones, click here to check out our retail and stockist partners.

Our goal in our wholesale only policy is primarily to ensure that we don’t find ourselves competing with our clients for their customers downstream at the retail level. We try to maintain some flexibility with new startups and independents to allow them an opportunity to work with us. We require some form of verifiable proof that you’re in the trade or getting set up. Diplomas degrees/proof of enrolment in courses, letters from professors, or references from established colleagues/peers in the trade who can vouch for you being in the industry are all forms of verification that we are open to looking at.

Having trouble logging in? Not to worry -- we’re here to help. If you’ve forgotten your password you can have it reset by clicking “Forgot your password?” under the password field (or click here). If you’ve forgotten the email address associated with your account, please send us an email at hello@misfitdiamonds.com with your full name, business name, and location and we can find your account details for you.

The product number is the seven digit number seen at the end of every product title, i.e. 12345-00. Every stone online has its own unique product number and will make locating the stone you’re searching for faster.

For ease of navigation we’ve included a number of filterable criteria to help you find the stone of your dreams. Our filterable sections include the following fields:

Cut: This filter refers to cut of the stone incl Step, Brilliant, Rose, Portrait, Double, and more.

Color: This filter refers to the color of the stone such as Fancy White, teal, champagne, and more.

Shape: This filter refers to the shape of the stone including hexagon, shield, round, oval, marquise, moval, baguette, rectangle, square, pear, and more.

Carat: This filter refers to the total carat weight of the stone.

Price range: This filter is included to help if you’re working within a set budget. Simply slide the bar to the maximum price you’re working with to see stone that price and less.

Origin: This filter allows you to see stones with traceable origin and allows you to select a specific country of origin to view all stone with traceable origin to that country.

Treatment: This refers specifically to sapphires to help sort heated stones from unheated stones.

Other: This filter includes a number of miscellaneous filterable criteria. This includes stones with trapiche like coloring, opalescence, parti coloring, matching pairs, GIA certification, and more.

We only sell to members of the jewelry industry and precious gems trade. If you’re in the industry and looking to create an account click here. If you’re not in the industry and are looking to purchase one of our stones click here to check out our retail and stockist partners.

Our goal in our wholesale only policy is primarily to ensure that we don’t find ourselves competing with our clients for their customers downstream at the retail level. We believe that by fostering symbiotic supply chain relationships we can harness the cumulative reach of our community to help create the changes we want to see in our industry. We leave the making to the makers and focus on doing what we do best, curating catalogs of unique diamond and sapphire curiosities while working to increase transparency in our sourcing practices and helping raise the standard for what ethical sourcing can look like in this industry.

We specialize in salt and pepper diamonds, fancy coloured diamonds, origin sourced stones, heated and unheated sapphires, diamond melee. Basically all traditional industry cast-offs (list S&P last, it’s not the only thing we sell)

We offer a digital memo. All of our stones have high resolution, downloadable images and videos that you can use to show your clients. Need more images or a natural light video? Just shoot us an email at hello@misfitdiamonds.com.

Not every stone listed comes with a GIA certification. However, getting your stones certified is something we can do. We would need to submit the stones to GIA for grading, which is a non-refundable cost. The cost is calculated based on the carat weight of the individual stones.

All of our Misfit Diamonds and Sapphires that require additional grading are graded by our in-office certified gemmologists, or by the owner, a long-time experienced diamond dealer. All diamonds and sapphires are graded alongside comaprable stones with grading by gem labs with the highest standards in the industry. Read more below on what we take into consideration for the following types of stones:

Having trouble finding the perfect stone? Or maybe you have a client with a very specific stone in mind? We keep a number of stones offline and we might have exactly what you’re after. Shoot us an email at hello@misfitdiamonds.com with what you’re looking for and we’ll see what we can do.

While the majority of diamonds currently in circulation are compliant with the UN approved standards laid out in the Kimberly Process Certification Scheme (KPCS) and are labeled as conflict free, these diamonds are more often than not sold without documented provenance in mixed origin lots, making it impossible to differentiate the origin of the diamonds within. The KPCS also fails to address ongoing human rights abuses and negative environmental impacts of large scale mining globally.

We believe that transparent, verifiable origin is an important first step towards addressing many of these issues. Once origin is established, we can begin to address questions of the humanitarian conditions involved in the mining, cutting and polishing of these precious stones, along with the environmental impacts of these processes. Over the past two years since Misfit was founded we have been working with our manufacturing partners and vendors to create a blueprint for a traceable chain of custody from mine to polish. Last fall we launched our collection of Canadian origin diamonds from the Gahcho Kué Mine where we documented the journey of the diamonds with verifiable data points for each stone from rough to polish.

Read more here. 

We don’t sell to the public, but our friends do! Check out our Retail Directory and our Stockist pages to find a jeweler in your area. 

Our Integrated Stockist Program is currently not accepting new applications. In 2024, however, we are looking to expand the program further. Below are some details to consider prior to applying to the Misfit Integrated Stockist Program. Customers who have a 6-12 months purchase history with us have been the most successful due to their exposure of Misfit's brand and our unique and natural products. Today, our integration program requires customers to utilize a Shopify e-commerce platform. In addition, we find customers who's solid e-commerce based business models with an engaged social media following have had the most growth within the program. Finally, we view our Misfit Integrated Stockists community as a longterm partnership. Together, we will build scalable sales channels and pour mutual energy and resources into program promotion. We are very proud of every retail stockist within our Integrated Community and are honored to have them as Brand Advocates for Misfit Diamonds and Misfit Sapphires.

We are looking for established customers of Misfit who have shown themselves to be advocates and amplifiers of the Misfit brand. Long-standing clients with consistent monthly purchases will be prioritized, and we will occasionally be capping the amount of listings in certain regions depending on population/market size. The Directory is the next stage of the Misfit wholesale to retail ecosystem that we have been building, and we hope it will be a channel where we can work collaboratively with our clients to generate sales and growth in the future.

If you post your work featuring our stones we want to see it. Use the hashtag #misfitsinthewild so we can find it and to be featured on our feed!